Granada Tourist Offices - Services, Location and Opening Hours
Enjoy a special day at the Alhambra with a guided tour
Alhambra and Nasrid Palaces: discover the wonders of the Alhambra with this all-inclusive tour: the Nasrid Palaces, the Generalife, the Alcazaba, and more.
Alhambra + Albaicín + Sacromonte: a perfect combination of a guided tour of the Alhambra in the morning and a guided tour of the Albaicin and Sacromonte in the afternoon.There are three tourist offices in Granada, all conveniently situated in the city center (near the Cathedral, Plaza Nueva and Town Hall) and one information point within the Alhambra site.
Granada Provincial Board Tourist Office
Services
Here you can access city maps, tourist brochures, and obtain information about other towns and villages in the province of Granada, as well as guidance on navigating Granada.Contact Details
This Tourist Office is situated close to the Fuente de las Batallas / Isabel Catolica Theatre.• Telephone: 958 247 128.
• Email: informacion@turgranada.es.
• Address: Acera del Casino, 7 18009 Granada.
Opening Hours
• Monday to Friday: 9:00-20:00 h.• Saturdays: 10:00-19:00 h.
• Sundays and Holidays: 10:00-15:00 h.
Tourist Office of the Regional Government of Andalusia
Services
It provides comprehensive and up-to-date information to visitors, covering not only Granada but also the province as a whole.Contact Details
Located adjacent to Plaza Nueva, to the right of the Church of Santa Ana.Email: otgranada@andalucia.org.
Telephone: 958 575 202.
Address: Santa Ana street 4, 18009 Granada, Spain.
Opening Hours:
Monday to Friday: 9:00-19:30 h.Saturdays, Sundays and Holidays: 9:00-15:00 h.
Granada Municipal Tourism Office of the City Council
Services
The tourist office offers a wide range of services and information to help you organize your trip, including what's on offer in the town, what to see and to do, restaurants, hotels, entertainment, etc.Also, if you are having problems getting the Granada Card from the vending machines, they can help you.
Contact Details
A modern tourist information office situated within the the Town Hall, in the Plaza del Carmen.
Telephone: 958 248 280.
Address: Plaza del Carmen s/n, Granada, Spain.
Opening Hours
Monday to Friday: 9:00-13:00 h.Alhambra Information Point
Offered Services
A small office that provides information on the Alhambra and the sites nearby.
They can also give you advice on what to see in Granada, but mostly they have information about the Alhambra.
They can also give you advice on what to see in Granada, but mostly they have information about the Alhambra.
Location
Located within the Alhambra site, about 100 meters
from the Palace of Carlos V (on the right),
in Calle Real de la Alhambra 3, Granada, Spain.
Opening Hours
From Monday to Sunday: 9:00-20:00 h.
Page Updated: Aug 25, 2026
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Opinions about Tourist Offices of Granada
Information they give you leaves much to be desired
I have recently been visiting Granada and I have to say that the information they give you at the tourist office leaves much to be desired, they tell you that you have to see the Alhambra, Royal Chapel, Cathedral, Albaicín, San Nicolás viewpoint and that’s about it and it turns out that Granada has much more to see and do.
Thanks to some friends who live in Granada I haven’t missed it but I have been left without seeing many things that I found out afterwards are well worth visiting, anyway, I’m putting this here so that visitors are better informed, I will return to Granada because I’m in love with it and I will visit and do everything that I couldn’t do because I didn’t know about it.
The Dar al-Horra Palace
We spent a few days in Granada, a city I know and love. At the Bañuelo, we were told about the possibility of visiting the Sultan’s house. Impressive.
However, I have to make a complaint. The Albaicín is not an easy area to navigate, at least for me, and finding the Sultan’s house was quite a challenge.
There are no signs pointing the way. It is located down a remote little alleyway. Please help your visitors find this hidden gem.
Granada is spectacular but it is better to go not during Holy Week
We were a family of 4 people this Holy Week with our Granada Card, Granada is spectacular for its history, monuments and its people.
The bad thing about our stay was the disorganization and lack of information from tourism, other organizations and authorities since due to the processions, monument and transport schedules are modified on the fly, which seemed that way to me since I suffered it every day.
Thanks to some people (workers) who, even recognizing the chaos, try to help you as best they can.
I have been to Seville and Córdoba and it was better organized, you already knew the monument schedules during Holy Week, alternative transport and everything through tourism.
To sum up, Granada city and monuments are spectacular but it is better to go on other dates, unless you want to go to see its processions which are also impressive, but arm yourself with patience and thanks to its people for their kindness.
We will repeat as there were things left for us to see.
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Two guys working there were amazing
This is the first visitor centre in 3 weeks travelling where people are nice , happy and helpful . We needed some bus tickets printed off with the Grabada card and they did it straight away with a smile on their face ! Well done Chicos.
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