Alhambra Tickets - How and Where to Buy, What's Included and Types of Visits

Alhambra tickets can be purchased one year in advance, something very appreciated by tourists who like planning their holidays well in advance.


You can also purchase them on the same day of your visit (if any tickets are left), up to two hours before the allocated entrance time for the Nasrid Palaces.

Alhambra tickets are nominative, so you MUST present your national ID (for UE nationals) or passport to gain access to the monument.


Here, we explain how to purchase official tickets for the Alhambra, detailing the various ticket types, included areas, prices, discounts, instructions for making changes, the return policy, and many other useful tips.

Types of Visit to the Alhambra

The Alhambra offers 8 types of visit: 1) General Alhambra entrance, 2) Generalife and Alacazaba, 3) Nasrid Palaces Night Visit, 4) Generalife Night Visit, 5) Alhambra Experience, 6) Dobla de Oro General, 7) Dobla de Oro Night Visit, and 8) Visita Combinada Alhambra y Fundación Rodríguez-Acosta.


On the official sales page of the Alhambra there is also an entry called Andalusian Monuments, but this entry only includes the monuments of the Albacín, it does not include the Alhambra.


If general entrance tickets for the Alhambra are not available, or if you prefer to visit it at night, you can purchase another type of official ticket, which does not include a daytime visit to the Nasrid palaces (night visit, generalife gardens, etc.).


The only daytime visits that include everything (the Nasrid Palaces, Generalife gardens, Alcazaba, etc.) are the General Admission Ticket and Dobla de Oro General.

See detailed information about the prices of the Alhambra and and available discounts in entrance prices 2025. Additionally, find out what to do if the tickets are sold out in tickets are sold out.

What are the Nasrid Palaces, Alcazaba and Generalife?

What are the Nasrid Palaces?

The Nasrid Palaces was the residence of the sultans of Granada, consisting of a set of palaces and courtyards built at different times.

The Nasrid Palaces include: the Patio de los Leones, Salon del Trono, Patio and Cuarto Dorado, Palacio de Comares, Patio de los Arrayanes, Mexuar, Court of the Myrtles, Ambassadors' Room. etc.

What is the Alcazaba?

The Alcazaba is the oldest part of the Alhambra, a fortified military enclosure with towers and surveillance posts where the soldiers lived.

The Alcazaba includes: the famous Torre (Tower) de la Vela with stunning views of Granada, Torre Quebrada, Torre del Homenaje, Torre de la Polvora, Torre del Cubo, etc.

What is the Generalife?

The Generalife is country estate with beautiful gardens used by the Sultans of Granada as a place of rest and summer residence.

The Generalife includes: the Jardines Bajos, Patio del Cipres de la Sultana, Escalera del Agua, Mirador Romantico, Patio de la Acequia, Viewpoint of Ismail, etc.

6 Ways How to Buy Tickets for the Alhambra?

The official Alhambra tickets can be purchased in 6 ways.



If you are not looking for a guided tour, the best option is to purchase tickets on the official site.

Important notice: when purchasing a ticket you will need to select the time for entering the Nasrid Palaces (one part of the Alhambra). This area of the Alhambra is under special protection, and visitor entry is strictly controlled. You must enter at the exact time indicated on your ticket.

Tickets for the Alhambra tend to sell out quickly. It is advisable to purchase them well in advance.

1. How to Purchase Alhambra Tickets Online

▸ You can purchase tickets for the Alhambra from one year to two hours before your visit.

▸ You can purchase tickets for the Alhambra on the official website: tickets.alhambra-patronato.es


▸ Firstly, you have to select the type of ticket you wish to purchase (adult, children, people with disabilities, EU citizen over 65 or EU citizen with Youth Card) and the quantity.

▸ Then, you will be prompted to select the date of your visit and the time you wish to visit the Nasrid Palaces.

▸ On the date of your visit, you can enter the Alhambra anytime from 08:30 am. However, please remember that you will ONLY be allowed to enter the Nasrid Palaces at the specific time indicated on your ticket.

▸ Remember that children under 12 years of age can enter for free, but you have to select a ticket for them when buying your own tickets.

▸ You can collect your tickets at the ticket offices of the Alhambra, the vending machines located next to the main entrance of the Alhambra, or the authorized cash machines.

The Alhambra tickets can ONLY be collected by the person who purchased them, as you need to present a passport or EU national ID along with the bank card used for payment.

2. How to Purchase Alhambra Tickets by Telephone

▸ You can Purchase tickets for the Alhambraby calling the telephone number(+34) 858 889 002.

▸ Tickets for the Alhambra can be purchased from one year before the date of your visit up to two hours before the allocated entrance time to the Nasrid Palaces. Payment is made by debit/credit card.

▸ You have to choose the entry time for the Nasrid Palaces.

▸ You can collect your tickets at the ticket offices of the Alhambra, the vending machines located next to the main entrance.

▸ Alhambra tickets can ONLY be collected by the person who purchased them, as you need to present a passport or EU national ID and the bank card you used to pay for payment.

▸ For detailed information about the prices, year 2025, please refer to: Alhambra Entrance Prices.

For general information, please call 958 027 971.

3. How to Buy Alhambra Tickets on the Day

If tickets are not sold out, you can buy them at the Alhambra ticket office on the day of your visit up to 2 hours before the Nasrid Palaces the entry time.

If you want to find out if tickets are available before going to the ticket office, visit the official website (tickets.alhambra-patronato.es) and check.

The best option is to purchase them online, by telephone, or at the vending machines.

4. Booking Alhambra Guided Tour

There are many guided tours of the Alhambra available. It might be difficult to choose one as the tour titles look similar. You need to pay attention to what these tours offer.

There are tours of the Alhambra for only 25 euros, but these visits do not even include the audio guide. It is the official 19 euros ticket which you can buy directly from the Alhambra without paying 4 euros extra.

Other Alhambra tours cost 40 euros but might only include the audio guide which you can rent at the main entrance for 6 euros, the total cost would be 19+6=25 euros, 15 euros cheaper then the 'tour'.

Other guided tours only include the Generalife and the Alcazaba, not the Nasrid Palaces (the most important part).

It is important that you check the list of places included in the tour and whether the guide is an expert, not just an audio guide.

5. Buying Granada Card

The Granada Card is a good option, especially the 2-3 day version, as it includes daytime visit of the Alhambra. With this card, you can also visit 11 to 15 other monuments in Granada.

For more information, visit Granada Card.

6. Hotel Support for Ticket Purchases

Your hotel can assist you with purchasing tickets. Each hotel offers different levels of support, so please consult with them directly. If the tickets are sold out, they may also be able to help you find alternatives.

If you haven't booked your hotel yet, here are some of the best options available.

How and Where Can I Collect my Alhambra Tickets?

▸ At the end of your purchase, please print the ticket with the QR code. You can also display this QR code on your mobile device. Simply show the QR code at the entrance. Remember to bring your ID as well.

▸ You can also collect your tickets at the vending machines located next to the main access pavilion of the Alhambra. Please enter the reference number provided at the end of the purchase.

▸ It is not necessary to collect the tickets at the Alhambra ticket office, unless they are discounted tickets.

▸ Discounted tickets must be collected at the Alhambra ticket offices and you must provide supporting documents.

▸ You have to show your EU National ID Card or Passport together with a valid ticket, at the entrance. Alhambra tickets must be kept all times during the visit, and you will be asked to show them at different gates.

Alhambra Tickets - Changes and Refunds

You cannot change the date or time of your Alhambra ticket.

No, you cannot change the name of the person on the ticket.

Once you have purchased a ticket it cannot be returned.

So the tickets cannot be modified, exchanged or refunded after the purchase has been confirmed so please make sure you can make a visit to the Alhambra before committing to buying tickets. If you cannot come you will loose your ticket.

What to Do If Alhambra Tickets are Sold Out?

When the tickets to the Alhambra are sold out, there are several other options to get a ticket. Find all the information: What to do when tickets are sold out?

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See More Reviews

Misleading Tickets Sold

There seems to be a few operators who sells genuine tickets however misleading customers to believe they are purchasing tickets to enter the Alhambra when in fact, it is just Nasrid Palaces and Generalife Palace with its gardens.

It's cheaper to buy from the official website and tickets are available for this! It is quite deliberate and takes advantage of tourists.

It has definitely left a bad taste and for me, I cannot imagine coming back.

These operators should be regulated and these tickets BEFORE sale, made clear that it does not include entry to Alhambra itself.

I had no problem getting the tickets

I can see many negative opinions, but my Alhambra ticket purchasing process was easy and there were no problems. The website worked smoothly, and I had no trouble getting the tickets I needed. Maybe it was because it was the off-season, but it was a simple and straightforward experience.

Alhambra Tickets Refund and Change

To make everyone who is interested in Alhambra dream come ture, refund and change is fexible way especially for people who travel my themselves abroad.

Poor Communication

As a party we visited Alhambra last week. After queuing for over an hour, one irate man came away from the ticket office and told everyone that ha had queued for 90 minutes, to be told that tickets had sold out.

Communication there is exceptionally poor. Why cannot a board be put outside in several languages so that we don't queue unnecessarily? (Graham) from the office (Norman).

Alhambra tickets from the official site

The information on your website is excellent.

Our only disappointment with Granada is that we thought we had bought Alhambra tickets from the official site only to find we had purchased from a third party tour operator whose prices were much more expensive and ticket doesn't include the Nasrid Palace.

Feel ripped off, hope the actual experience in Granada will be better.

Mr. P. Hughes

Refused entry without passports having IDs

Our group of six had booked to visit but were refused entry because we all did not have passports with us.

We offered national identity cards and also driver's licences which have our photographs on them, but the official insisted on passports.

This is not the way to treat overseas visitors who have spent a lot on getting there, only to be tued away.

It wasted a whole mo
ing in queues before this incident, and the tourism representative was also not interested in our problem.

I will not recommend that experience to anybody.